Privacy Policy

Effective Date: 1 March 2026

Welcome to Casino Lizaro. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: name, date of birth, email address, postal address, phone number, and other information you provide when registering an account or contacting us.
Financial Information: payment details, transaction history, and billing information necessary to process deposits and withdrawals.
Technical Data: IP address, browser type, operating system, device information, and browsing activity on our website.
Usage Data: information about how you use our services, including game preferences, session duration, and interaction with our website features.
Cookies and Tracking Technologies: we use cookies and similar technologies to enhance your experience and gather analytics data.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and ensure compliance with legal and regulatory requirements, including age verification and anti-money laundering checks.
To process transactions and manage your account.
To communicate with you, including customer support, promotional offers, and important updates.
To improve our website, services, and user experience through analytics and feedback.
To detect, prevent, and address fraud, security breaches, and other illegal activities.
To comply with applicable laws and regulations in the UK.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), our legal bases for processing your personal data include:

Your consent, where applicable.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and ensuring security.

4. Data Sharing and Disclosure

We may share your information with:

Service providers and partners who assist us in operating our services, such as payment processors, identity verification agencies, and IT service providers.
Regulatory authorities, law enforcement agencies, or other third parties as required by law or to protect our rights.
Affiliated companies within the Casino Lizaro group for operational purposes.

We do not sell your personal data to third parties.

5. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal and contractual restrictions.
Object to or restrict the processing of your data.
Request data portability.
Withdraw consent at any time, where processing is based on consent.
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise your rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino Lizaro Data Protection Officer
Email: [email protected]
Address: 45 Regent Street, London, SW1Y 4LR, United Kingdom
Phone: +44 20 7946 0123