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Lizaro Casino

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Responsible Gambling

At Lizaro Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.

Our Commitment

Lizaro Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-014) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to preventing gambling-related harm and supporting players who may be experiencing difficulties with their gambling behaviour.

Setting Limits

We provide various tools to help you maintain control over your gambling activities:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
  • Loss Limits: Control the maximum amount you can lose over a specified period
  • Session Time Limits: Limit the duration of your gaming sessions
  • Wager Limits: Set maximum bet amounts for individual games
  • Reality Checks: Receive pop-up reminders about your playing time

To set any of these limits, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team.

Self-Exclusion

If you feel you need to take a break from gambling, we offer self-exclusion options:

  • Temporary Self-Exclusion: Block access to your account for periods ranging from 24 hours to 6 months
  • Permanent Self-Exclusion: Permanently close your account with no option to reopen

During any self-exclusion period, you will not be able to access your account, and we will not send you any promotional materials.

GAMSTOP

GAMSTOP is the UK's national self-exclusion scheme for online gambling. If you register with GAMSTOP, you will be prevented from using all UK-licensed gambling websites for your chosen period (6 months, 1 year, or 5 years).

To register with GAMSTOP, visit www.gamstop.co.uk

Recognising Problem Gambling

Problem gambling can affect anyone. Warning signs may include:

  • Spending more money or time gambling than you can afford
  • Gambling to escape problems or negative emotions
  • Lying about gambling activities to family or friends
  • Chasing losses with bigger bets
  • Neglecting work, family, or social responsibilities
  • Borrowing money to gamble
  • Feeling anxious or depressed about gambling

Getting Help

If you're concerned about your gambling or that of someone you know, help is available:

UK Support Organizations

Underage Gambling Prevention

Lizaro Casino strictly prohibits underage gambling. You must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor for underage gambling attempts.

If you suspect someone under 18 is gambling on our site, please contact us immediately at [email protected]

Financial Protection

All customer funds are held in segregated accounts with licensed UK banks, separate from company operational funds. This ensures your money is protected in accordance with UK Gambling Commission requirements.

Contact Us

If you have any questions about responsible gambling or need assistance with setting limits or self-exclusion, our dedicated support team is available:

  • Email: [email protected]
  • Live Chat: Available 24/7 through your account
  • Phone: +44 20 3808 9234 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)

Regular Reviews

We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements.

Last updated: March 15, 2026

Additional Resources

For more information about gambling regulations in the UK, visit the UK Gambling Commission website.

Remember: Gambling should be fun. When the fun stops, stop.

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